Store Policies

Satisfaction Guarantee

We want your total satisfaction with every floral gift we deliver. If there is a problem with your Order, please call us Toll Free at 805-965-3075.

Same-Day Delivery Deadline

Victor the Florist has utilized a vast network of local florists to create and deliver your floral gift since 1948. In order to ensure that your floral gift is delivered on the same day, you must post your order by NOON Recipient’s Time.

Ordering Online

Victor the Florist employs the highest security and safety standards for all data used in our online store. Your Credit Card data is NOT stored on our webservers, and all data used in our secure, certified server is processed with the industry’s highest encryption level (128 bit). This online system is 100% secure, Third-Party verified and Insured to 10,000.00!

Refund Policy

Every floral gift we sell is carefully constructed and inspected to the highest standards before it is delivered. If merchandise is defective or damaged upon receipt please contact us immediately after your gift is delivered. All claims MUST be made within 3 days of receipt of order. Delivery charges will not be refunded.

International Orders

Victor the Florist has been delivering around the world since 1955. Orders to recipients outside the US require special pricing. Please call us at Toll Free at 805-965-3075 to place an International Order.